System Analyst and Be part of an innovative team where your insights and analytical skills

Responsibilities:

• Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to produce software design.
• Provides technical design documentation, includes but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, Security Requirement.
• Analyzes software defects and provides solution design to fix the defects.
• Provides testing data and its documentation.
  

Requirements: 

• Have bachelor’s degree with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
• Have 3 years’ experience as System Analyst/Solution Analyst/Technical Analyst in banking industry.
• Have experiences in implementation of Contact Center applications (e.g. Genesys, 3Dolphins Banking Chat, Web Call Engine, etc.)
• Have skill on Ms. SQL Server Database, MySQL Database.
• Have experiences in agile project delivery
• Fluent in using Jira.
• Have excellent communication and interpersonal skills. 
• Proficiency in written and spoken English. 
• Teamwork player.