Experienced IT Business / System Analyst

Our client, a trusted company in the insurance industry, is looking for an experienced IT Business Analyst to bridge the gap between business needs and technology solutions.

You will play a key role in gathering requirements, analyzing business processes, and working closely with developers, QA, and stakeholders to ensure successful project delivery for internal systems and customer-facing insurance applications.

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Business, or related field
• Excellent analytical thinking and attention to detail
• Strong verbal and written communication skills in both Bahasa Indonesia and English
• 3–5 years of experience as an IT Business Analyst, preferably in insurance or finance
• Proven experience in requirement gathering, documentation, and user story creation
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies
• Proficient in using tools like JIRA, Confluence, Visio, Lucidchart, or similar
• Strong skills in business process modeling and data flow diagramming
• Familiarity with database concepts and ability to work with technical teams
• Ability to read and interpret API documentation or basic system logic (optional but beneficial)