Senior IT Business Analyst

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather and document detailed business and technical requirements. Translate business needs into clear and actionable IT solutions.
• Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement. Recommend optimized processes and technology solutions.
• Solution Design: Work closely with IT teams to design and develop technology solutions that align with business objectives. Ensure that solutions are scalable, efficient, and meet user requirements.
• Project Management: Lead and manage IT projects from inception to completion, ensuring that they are delivered on time, within scope, and budget. Facilitate communication between business stakeholders and IT teams throughout the project lifecycle.
• Stakeholder Communication: Serve as a liaison between business units, IT, and external vendors. Communicate project status, risks, and issues to all relevant stakeholders.
• Documentation: Create comprehensive documentation, including business requirements, functional specifications, process flows, and user manuals.
• Testing and Validation: Coordinate and participate in system testing, user acceptance testing (UAT), and validation to ensure that the final product meets business needs and quality standards.
• Data Analysis: Analyze business data to identify trends, opportunities, and areas for improvement. Provide insights that drive strategic decision-making.
• Change Management: Assist in the development and implementation of change management strategies to ensure the successful adoption of new systems and processes.
• Continuous Improvement: Stay informed of industry trends, emerging technologies, and best practices. Continuously seek opportunities to improve business processes and technology solutions.

Required Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Experience: 5+ years of experience as a Business Analyst in an IT environment, with a strong track record of successful project delivery.
• Technical Skills:
  • Proficiency in business analysis tools and methodologies (e.g., BPMN, UML, JIRA, Confluence).
  • Strong understanding of IT systems, software development life cycles (SDLC), and project management methodologies (e.g., Agile, Scrum, Waterfall).
  • Experience with requirements management and traceability tools.
  • Proficiency in data analysis tools such as Excel, SQL, or BI tools.
  • Familiarity with ERP, CRM, and other enterprise-level systems.
  • Knowledge of cloud computing, data integration, and digital transformation initiatives is a plus.
• Soft Skills:
  • Strong analytical and problem-solving skills with the ability to think critically and strategically.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Leadership skills with the ability to drive projects and lead cross-functional teams.
  • High attention to detail and commitment to delivering high-quality work.

Preferred Qualifications:

• Certifications: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), or other relevant certifications.
• Experience: Experience in a senior or lead business analyst role, especially in a technology-driven environment.
• Knowledge: Familiarity with enterprise architecture frameworks such as TOGAF, and experience with business intelligence or data analytics projects.